Contributing Lawyers

Canada

Cyndee Todgham Cherniak

United States

Susan Kohn Ross

Australia

Andrew Hudson



Canadian Radio-television and Telecommunications Commission Issues First "Do Not Call" Fine

On July 8, 2009, the Canadian Radio-television and Telecommunications Commission (CRTC) issued the first Notices of Violation against two un-named telemarketers who have broken the National Do Not Call List (DNCL) Rules. I hope one of the telemarketers in Deluxe Windows who has called my house 3 times since I signed up on the DNCL. Go to the following link to read the CRTC News Release - http://www.crtc.gc.ca/eng/news/releases/2009/r090708.htm

The telemarketers who have been served with a Notice of Violation have 30 days to either pay the fine or contest it before a CRTC panel. As a general policy, the CRTC will not release the names of violators if the fine is paid without being contested.

Once a number is on the DNCL, telemarketers aren’t allowed to call it, or they will face fines. If a registered household files a complaint, the maximum fine is $1,500 for individual telemarketers and $15,000 for companies.

I have to comment that the CRTC News Release does not name the two offending telemarketers. Why not? Would it not serve as a deterrent to name names? Would persons on the DNCL come forward to report behaviour of these companies?

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